Why Develop a Logistics App?
There are various facets in which a company may benefit from developing a logistics app. This includes:
- Monitoring the location of the vehicle via GPS feature.
- Fleet management by real-time insights into the fleet’s operations.
- Parcel or Cargo Booking for customers, via solutions similar to those used by FedEx.
- Cargo tracking via NFC and RFID technologies.
- Warehouse management, including inventory management, dispatch information, and data tracking.
Therefore, to streamline the various processes within a logistics company as well as to ensure transparency with customers, businesses are moving towards using apps that cater to their various needs.
Features and functionality make a logistics app for that matter a success as that is what the users(business owners/admins, dispatchers/drivers, end users/customers) seek when using the logistics app. Here are some of the must-have features to consider when developing a logistics application.
The Key Features of Logistics App
It’s the features and functionalities that enable the logistics app to stand out among the competitors along with providing all the stakeholders(divers/dispatchers, users, and admins) access to the information critical to them. Here are some of the critical features of a logistics app:
User App Panel Features
Order management
From the order, tracking, and monitoring to canceling or reordering the shipment and order history, order management enables the users to have insights into every aspect related to their shipments.
Search nearby vehicles
Facilitates users to select the available vehicles in the vicinity for transportation to ease logistics coordination and increase convenience. For business owners, it enables robust resource allocation and efficient logistic operation.
Choose vehicle
This feature of the logistic app enables the user to choose the best-fit vehicle(van, truck, or specialized carrier) for their shipment according to the consignment size(small parcel, bulk order, or special cargo) and more.
Tracking
Users can conveniently monitor the status and location of their packages at every stage of the delivery process, helping them plan and prepare for their deliveries.
Real-time alerts and notifications
It provides real-time updates of shipment delivery at every stage(in transit, order processing, staging, loading, out for delivery, etc.). Further, the logistics company can also send notifications of offers, discounts, coupons, and more.
Multiple payment options
Allow the users to choose their preferred mode of payment(credit/debit cards, UPI, mobile wallets, cash on delivery or more).
Ratings and reviews
It would enable the users to provide ratings and reviews for the services, which would help other users(regarding the quality of services) and logistic companies(regarding improving the logistic app, or any service aspect).
Driver/Dispatcher Panel Features
Dashboard
It offers real-time insights and information on all logistic operations in a single screen, whether it be the delivery status, delivery schedules, delivery routes, vehicle performance metrics, maintenance and repairing status, reviews/ratings, and more, along with real-time analytics, charts, and graphs.
Profile management
The driver can add/update their basic information(name, contact info, address, availability status), upload all documents(educational certificates, driving licenses, health reports, and more), and maintain an up-to-date personal profile using this feature.
Consignment/shipment delivery details
This feature provides the drivers with various consignment/shipment delivery-related information like package specifics(weight or special delivery requirements), freight details, route details, time duration required to reach the delivery destination, and more.
Nearby facilities(mechanical support and fuel stations)
Keep your drivers from getting stuck finding essential services(garages and mechanics, warehouses, fuel stations, or any other assistance centers) when on the route to delivering the shipments by just searching it in the logistics app.
Pre-planned and best route
Dynamic selection of delivery route drivers can result in time and fuel consumption increases. Adding these features in custom logistics app development in the driver’s panel would enable them to view the pre-planned route defined by the admins or business owners.
